Frequently Asked Questions

If you LOVE what you ordered, please consider leaving me a rave review on my Etsy shop; I would be deeply grateful!! Makers like myself depend on great reviews to help get their creations seen.

You’ll need an account on Etsy; if you checked out as a guest, you can create an account after you’ve ordered and link your order/review back to you! When you’re logged in to Etsy, click on your profile picture, then on “purchases and reviews”. Please let me know if you need a hand!

THANK YOU x A MILLION ♡

Love Jude creations are meticulously handcrafted from start to finish. Hand washing in cold is highly recommended. Lay flat to dry + do not wring.

That being said, my creations ARE machine washable. Make sure to plop your squishy find in a laundry bag first (or pillow case + tie it up) then machine wash delicate + lay flat to dry/tumble dry low.

Please understand that I cannot be responsible for any damage that might result from machine washing or drying; but please do reach out should this ever occur as I would love to chat.

Always follow Canadian Paediatric Society and Health Canada's safe sleep guidelines.

It’s the nature of crocheted items; every finished piece will have a variety of yarn “tails” or ends to secure, weave in and/or hide inside the completed piece.

I've made every effort to ensure that your piece will keep their “tails” hidden for the long haul, but in the event that one happens to work its way out (e.g. after washing) don’t worry, your item is still secure and it’s an easy fix!

If it’s long enough, you can thread the tail back inside the piece/through a few stitches and re-hide it. Or, you can simply carefully trim the tail down to the finished piece and squish it a little to work the tail back inside.

When in doubt, don’t hesitate for a second to reach out. I’d be so happy to help!

I am currently open for custom orders!

If you see something in the shop that is not currently available, or have something else in mind, I’d love to chat! Turnaround times will vary depending on scheduling, availability of material, and complexity of the project. Please reach out anytime!

I currently only ship within Canada.

Ready to Ship items will be packed and shipped within 1-3 business days via Canada Post Expedited Parcel (includes tracking) which has a guaranteed arrival within 2-7 business days from the time it is shipped.

Made to Order items listed in the shop will normally have a 1-2 week production time unless stated otherwise. Once complete, the order will ship via Canada Post Expedited Parcel (includes tracking) which has a guaranteed arrival within 2-7 business days from the time it is shipped.

Custom Orders will have their own production/shipping timeline as we work together to come up with a plan!

PLEASE NOTE that once a package leaves my hands, I cannot be held responsible for orders lost, stolen or damaged in transit. Please always reach out if you suspect there might be a problem.

All sales are final. Additionally, once production has begun on a custom/made to order item, the order cannot be cancelled.

If, for any reason, you are unhappy or your order arrives damaged, please reach out as soon as possible and we can work together towards a solution.

Each piece is meticulously handcrafted from start to finish, meaning each will have unique characteristics and a beautiful story of its own; no two will look exactly the same.